The C-Suite 4 Min Guide to Automating Onboarding and Offboarding
Chances are almost 100% that if you’re reading this, you’ve had to deal with some level of employee churn so far this past summer. Staff turnover is a predictable problem that presents unique security challenges, and there are almost certainly some unique logistical challenges to your specific business. However, there are opportunities hidden within this […]
Adapt or Die | Part 1: Sales, Leadership and Customer Service
Executive Summary The world is calling you right now to change. It won’t ask, but it demands evolution in it’s silence. Your clients, staff and peers are all calling you to make change. What’s the right path to take? Reevaluate Your Sales Model Now, more than ever, your approach to sales will define your future […]
What Your IT Service Provider Should Be Doing Right Now
EXECUTIVE SUMMARY – Costs should already be down a minimum of 17% and you should be experiencing the best service of your life. In these incredibly challenging times, every self-aware company in every industry is attempting to first protect their own revenue. Your IT service firm is no different. That’s not necessarily bad thing, as […]
How Far Apart Should I Separate Networking Cables from Power Outlets?
So, you’re installing networking cables and terminating network jacks, and you need electrical power – of course. But, how far do you separate them? Technically, there’s no “official” answer, depending on who you talk with. We recommend 6”, but the NFPA recommends 2” or more. Other organizations recommend 6’. Why is there a difference? This […]
Successful Project Management and Expectation Setting
Successfully delivering on a project is something which can make or break a career. All too often, there’s just not enough time to deliver on what you set out to do. So, how do you make sure you consistently deliver in a changing environment with limited time? The Most Important Detail: Setting Proper Expectations Always, […]
Securing Accounts with Two Factor Authentication
Why Bother with Two Factor, and What the Heck is it Anyway? Simply put, it’s a way to secure something important to you with both something you know, and something you have. Believe it or not, a simple login and password is not enough to secure what’s important to you today. So, why bother with […]
Building Bulletproof Trust in Your Client Base
Think back to the last time you sent in a customer service request to another company – did they get back to you in a timely manner? Was your issue resolved quickly? Over the course of time, your customers will ask you to help them, and as the old adage goes, they may forget what […]
What is Single Sign-on (SSO)?
Single Sign-On is the capability for a single set of credentials, like a username and password, to be used as the primary authentication mechanism across multiple independent software services. If you already have a Microsoft Office license, you probably already have the tools you need to set up this secure authentication mechanism! Contact us today […]
How To Recession Proof Your IT Infrastructure
A potential recession in 2019 or 2020 is all over the news, so how do you recession proof your IT infrastructure and make sure operating costs stay under control in the coming months? Your Desktops and Laptops – In many cases, extending a warranty for a broken machine is less expensive than outright replacement. If […]